Privacy Policy

1. Information Collection
We collect personal information when you:

  • Create an account on altmanluggages.com
  • Make a purchase
  • Subscribe to our newsletter
  • Contact customer service

This includes:

  • Contact details (name, email, address)
  • Payment information (processed securely)
  • Purchase history and preferences
  • Device and browsing data (cookies, IP address)

2. Use of Information
Your data helps us:

  • Process and fulfill orders
  • Improve our products and services
  • Provide customer support
  • Send marketing communications (with consent)
  • Prevent fraud and comply with legal requirements

3. Data Sharing
We may share information with:

  • Payment processors (Stripe, PayPal)
  • Shipping carriers (FedEx, UPS)
  • Marketing partners (with opt-out options)
  • Legal authorities when required

4. Your Rights
You may:

  • Access, correct, or delete your data
  • Opt-out of marketing communications
  • Request data portability
  • Withdraw consent (where applicable)

5. Data Security
We implement:

  • SSL encryption for all transactions
  • Secure payment gateways
  • Restricted employee access to data
  • Regular security audits

6. Cookies & Tracking
Our website uses:

  • Essential cookies (site functionality)
  • Performance cookies (analytics)
  • Marketing cookies (with consent)

7. Data Retention
We maintain records:

  • For active accounts: Until deletion request
  • Order history: 5 years (for tax compliance)
  • Marketing preferences: Until opt-out

8. Policy Updates
Changes will be posted on altmanluggages.com with updated effective dates.

9. Contact Us
For privacy concerns, use the contact form on our website.

*Effective Date: 2025-06-18*